Terms & conditions

Bona Beauty is a trade name of Maud, a sole trader registered with the Dutch Chamber of Commerce (KVK) under number 42145125.

Questions about your order, a return, or these terms? Email [email protected].

Bonnets are sold in small, hand-sewn drops. A colour is available while that drop's stock lasts.

All prices are in euros and include VAT. Payment is handled by Mollie, supporting iDEAL, Wero, credit/debit cards, Apple Pay, Bancontact, SEPA bank transfer, Belfius Direct Net and Pay by Bank. Your payment details go straight to Mollie and are never stored by Bona Beauty.

An order is final once payment is confirmed. If a payment fails or you cancel it mid-checkout, nothing is charged and no order is placed.

Orders ship with tracking, at a flat rate per destination shown before you pay.

The order will be shipped within 7 business days of the payment being received.

If you order from outside the European Union, import duties, Value Added Tax and/or customs clearance fees may apply. If these costs occur, the buyer is responsible for paying them.

You have the right to withdraw from your purchase. You have 14 days after receiving your package to announce the return, provided the item has only been used to judge it and has not been washed or damaged.

Once you've announced the return, I'll send return instructions. You must ship the order back within 14 days of announcing the return. The buyer is responsible for the cost of return shipping.

The purchase amount will be refunded using the same payment method used to make the purchase, or another method both parties agree on, within 14 days of the return being received.

Please note: only if the entire order is returned will the full purchase amount, including the original shipping costs, be refunded. If only part of the order is returned, only the cost of the returned item(s) will be refunded.

Return address: Desselaar 13, 4907 KR Oosterhout, the Netherlands.

If a package is not delivered within 90 days of shipping, it will be considered lost. The purchase amount will then be refunded using the same payment method used to make the purchase, or another method both parties agree on, within 14 days of the package being considered lost.

Every drop is a small, handmade batch. A sold-out colour may return in a later drop, but that's never guaranteed.

Dutch law applies to all agreements with Bona Beauty, to the extent permitted by mandatory law. Anything not covered above is likewise governed by Dutch law.